Case Management Task Assignment Using OptaPlanner

The aim of the thesis is to analyse, design and implement a module for automated task assignment by integrating jBPM engine and OptaPlanner. The thesis describes case management, its difference from business process management and their notations. After that, jBPM engine together with OptaPlanner are explained. In the second half of the thesis, the actual implementation and prototype application are presented, including the performance tests in different OptaPlanner configurations and scenarios.