Red Hat Research Quarterly
About the author
Carl Pearson joined Red Hat as a user researcher after earning his PhD in human factors psychology at North Carolina State University. He employs a mixed-method research approach to uncover the core needs of OpenShift operators and how they use OpenShift.
Articles by this author
To design effectively for our users, we need to learn more about them. If we don’t, we may make a product that our users can’t be efficient in, or worse, a product that our users have no need for in the first place.