Red Hat Research Quarterly

Sarahjane Clark

About the author

Sarahjane Clark is a senior user experience researcher at Red Hat, supporting Red Hat OpenShift. Her focus on finding deep insights through qualitative research studies, backed by solid quantitative data, helps teams design and build products that make operators, system administrators, and developers successful in their work.

Articles by this author

Mental models: Qualitative research to design for Red Hat OpenShift users

To design effectively for our users, we need to learn more about them. If we don’t, we may make a product that our users can’t be efficient in, or worse, a product that our users have no need for in the first place.